Frequently Asked Questions

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

GENERAL

Where is Tame New York Made?

We proudly partner with expert artisans and manufacturers across the USA and Asia to bring each Tame New York piece to life.

How Does Tame New York Prioritize Ethical and Sustainable Practices?

At Tame New York, quality and integrity are non-negotiable.

Each piece is produced in small batches to minimize waste and honor thoughtful design.

We work exclusively with vetted partners who share our commitment to transparency, ethical practices, and sustainable production—because bold statements should never come at the expense of our values.

How Should I Care for my Tame New York Pieces?

Please reference our jewelry care guide here.

SHIPPING

Are There Any Shipping Costs?

Shipping costs vary based on your location and selected service. At checkout, you’ll be able to choose the option that works best for you.

How Long Does Shipping Take?

Your order will be processed and dispatched within 1-2 business days.

The shipment time will vary on which option you choose at checkout.

Do You Ship Internationally?

At this time, we are only shipping within the U.S., but we hope to expand soon — stay tuned.

Where Do Tame New York Orders Ship From?

New York City

How Can I Track My Order?

As soon as your order is shipped we will send you a track & trace code by email. This way you can track your order.

Will I Be Charged Duties and Taxes?

Applicable taxes will be calculated at checkout based on your shipping address. When we begin shipping internationally, duties may apply depending on your country’s regulations.

RETURNS

What is Tame New Yorks Return Policy?

Return Policy
As we launch with a limited collection, please note that all sales are final and we’re unable to accept returns at this time. We truly appreciate your support — and your love for bold statements.

For any questions, feel free to email us at info@tamenewyork.com. Please allow 24–48 hours for a response.

CONTACT US

Customer Care Enquiries

Please contact us at: info@tamenewyork.com

We aim to respond to all customer inquiries within 1 business day. As a small team, we appreciate your patience and promise to get back to you as quickly as we can.